Request an SHC Account

New to Science Hall? Request an SHC account to take advantage of wireless printing and server/VPN access.

Documentation

VPN Setup

• Windows Vista and 7
• Mac OS X (10.6 and higher)

Installing the Sharp MX623N Copier (Room 160)

(PLEASE NOTE: The copier is only available for use by faculty, staff, lecturers and teaching assistants.)

• Installation Instructions for Windows XP, Windows 7, and OS X 10.6-10.8
• Windows 7 32-bit Sharp MX-M623N driver
• Windows 7 64-bit Sharp MX-M623N driver
• Windows XP 32-bit Sharp MX-M623N driver
• OS X 10.6 Sharp MX-M623N driver
• OS X 10.7 Sharp MX-M623N driver

Classroom Support

The best support is to be pro-active. Test your equipment before your first lecture, and make sure you know how to use the equipment in the room. If you experience a problem during class, don't leave it for the next person, call the Help Desk (262-8111) and let us know.

Classrooms with smart podiums – 180, 360

• Call DoIT for technical support: 264-4357. On campus remember 4-HELP

Science Hall Supported rooms – all the rest

• Projector problems – there is an emergency projector available in the Geography Library. This is the fastest way to deal with a projector problem.
• Call the Help Desk (262-8111) and press 0 for transfer to the emergency line.

Rm.15 Computer Lab

• Open to Nelson Institute students during regular building hours. The entry code may be obtained from the staff in room 70. Assistance and support is available Monday through Friday from 7:45-11:45 and 12:30-4:30.

M376 Computer Lab

• Open door hours are 8:00 – 4:00 M-F. The computer support office is in M376a – student hours are posted on the window.

Academic Support

• Nelson Institute faculty - academic support

Request Help

Help Desk Web Site – Submit a help desk ticket

Email the Help Desk – help!

Phone the Help Desk – 262-8111

• This is recommended for emergency or urgent requests.

Fall Support Hours Student Tech Support Schedule